triVOI logo

Verification of identity

triVOI is a Verification of Identity tool to verify your client’s identity easily and securely from any location.

Digital VOI triVOI product image

Resources & Quicklinks


Read this 8-step guide to completing a VOI with triVOI.

VOI Checklist

Everything that’s required when verifying your client’s identity. 


How we ensure your client data remains safe. 

What is triVOI?

triVOI is a web-based verification of identity solution that allows you to verify the identity of your clients easily and securely.

Using triVOI, you can conduct your verifications face-to-face, remotely with the option for live video chat or a video recording, or through an identity agent. The tool will prompt your clients to upload relevant documents and can be completed in as little as 10 minutes. It is a cost effective and easy way to verify the identity of your clients.

How Does triVOI Work?

triVOI has been built with your client in mind. Simply log in, start a new VOI and follow the workflow to send it to your client. 

There are two options for verification:

In Person

Complete a verification face-to-face with your client.


Verify your client’s identity via video call or recording, with the ability to securely upload identity documents.

To see the complete 8-step verification process, check out this free user guide

Seamless Integration with triConvey.

triVOI seamlessly integrates with Practice Management System, triConvey, making it even easier for you track the progression of your matter. 

triVOI security being used by conveyancer.

triVOI Security & Legislation

Here at triSearch, we understand that the security related to the verification of identity process is of paramount importance to you.

We take the security of your client’s sensitive information very seriously and that is why triSearch’s web-based Verification of Identity service has a number of measures to ensure that your client’s personal information remains safe and sound.

triVOI Features

triVOI has a host of features of benefits for both you and your client. 

Document Verification (DVS)

DVS automatically verifies documents with the document issuer or official record holder.

Remote Verification

Verify your clients remotely from the comfort of your own home or office.

VOI Report

Report is returned within minutes and available from your dashboard or via email.

Smartphone Friendly

triVOI is mobile-friendly for both you and the clients you are verifying.


No app or software download is required. triVOI can be accessed from any location via a web-browser.

Facial Detection

Facial detection software is used within the video call, recording and photos.

We also use triVOI tool through the triConvey integration… It has proved very popular with our clients.

Priority Legal Services
Chantel Priddey, Office Manager & Senior Property Paralegal