AML Onboarding & VOI
Onboard your clients in one step. Verification of identity, client authorisation forms, declarations and PEP and sanctions checks sit together in one order, so you have what you need to meet your Tranche 2 AML/CTF obligations and start the matter.
Onboarding through triSearch
Every essential onboarding document is bundled into one order. You can select or deselect the required Searches.
Once ordered, your client will be prompted via email to complete any actions from their end, such as the VOI or CAF. Once submitted, you receive a single, consolidated file ready to review, action, and store as a record of compliance.
Your onboarding process sets the tone for your client’s entire experience. With triSearch’s Onboarding & VOI solution, you can deliver a seamless, digital journey that fulfils compliance obligations and delights your clients.
Everything you need to onboard property clients
Every onboarding package starts with secure digital verification of identity (VOI). From there, you add the checks each matter needs, whether you’re acting for a first home buyer or a corporate vendor. You only pay for the checks you order, and you can disburse them to your client as a matter cost.
Verification of identity
Secure digital VOI for every vendor and purchaser on the matter. It’s the foundation of every package.
Learn more about our VOI product here.
PEP and sanctions screening
Automatically screen each party against global politically exposed person (PEP) and sanctions lists before you accept instructions.
Adverse media screening
Check for negative news linked to each party before the matter moves towards exchange.
Client risk assessments
Generate a risk rating for each client, with clear prompts when a matter needs enhanced due diligence.
KYC questionnaires
Guided know your customer (KYC) forms that adjust the questions to each client’s risk level.
KYB workflows New
Know your business (KYB) due diligence for companies, trusts, and other non-individual clients buying or selling property.
Seamless Integration with triConvey
All Searches ordered via the Client Onboarding & VOI bundle seamlessly integrate with your matter in triConvey, mapping data to and from your Search.
How customer onboarding works
From your first contact with a client to their consolidated compliance file, you manage every onboarding step in triSearch, the platform you already use.
Onboarding questionnaire
A digital KYC questionnaire, pre-filled where possible, captures all required information. Smart logic routes clients to the right questions based on their risk profile with no unnecessary steps, no missed obligations.
Customer due diligence and enhanced due diligence
An AML verification bundle including VOI, PEPs and sanctions, adverse media and the onboarding questionnaire, runs through your existing ecosystem. Enhanced due diligence, including verification of funds, is available where required.
Customer risk assessment
A customer risk report is automatically generated from questionnaire responses and due diligence results, with a clear rating and escalation prompts with no manual collation, no guesswork.
Consolidated AML report
A complete AML report is automatically generated and ready for review with all client information and risk ratings, suitable for secure storage, audit, and sharing with third parties where required.
Features
The triSearch client onboarding gives your firm a secure, digital way to collect everything you need from your clients, in one place.
Secure gateway for onboarding
Multi-factor authentication keeps your clients’ personal information protected.
Streamlined experience for clients
No printing, scanning, or emailing. You and your clients complete each step digitally.
One platform, one package
Order and manage every onboarding document for the matter in one place, with less admin for your team.
Supports AML/CTF obligations
Each order supports your AML/CTF obligations and keeps a clear audit trail for every client.
Faster matter kick-off
Everything comes back as a single package, so you can start work on the matter sooner.
Custom branded experience
Add your firm’s logo so clients see your brand throughout the onboarding process.
Pricing
triSearch does not charge for software. You only pay for the searches you conduct, which can be disbursed to your client as a matter cost.
Explore other triSearch solutions
AML/CTF
Compliance Centre
triVOI
Securexchange
