triConvey FAQs

All your triConvey FAQs, answered.

Table Of Contents

Click through to quickly scroll to your FAQs section of interest.

Common FAQs?

Yes! The triConvey software is available for $0 when you conduct your searches through the triSearch integration.

By bringing Software & search under one roof, triSearch is able to offer triConvey at $0 when conveyancers conduct their searches through the integrated search platform. As a conveyancer, you benefit from a powerful practice management system and we benefit from the loyalty of your searches.

Yes. Through the integration with triSearch, you have access to triVOI, eCOS, triSign and triSettle when you use triConvey. All information is mapped into the tools from your matter and mapped back into triConvey once complete. 

Yes, Billing & Trust Accounting is included with triConvey at no extra cost, along with all the other features advertised. 

triConveys hybrid cloud-based system with live data syncing allows for unlimited cloud storage while still allowing local computer access. This is especially beneficial if you need to obtain important data without an internet connection, which is great if you’re on the go, travelling or working regionally with bad internet connections.

Your data is also far safer with a reputable cloud provider than on a server in your office. This is extremely important when taking into consideration the escalation of cybercrime

triSearch have partnered with Smokeball to bring triConvey to the market. Previously Smokeball Conveyancer, the new triConvey software boasts the same powerful features & benefits, now offered at $0 when searches are conducted through the triSearch integration. As an added benefit, the support for Software & Search has been streamlined with one dedicated team handling all enquiries.

Smokeball continue to operate as a Practice Management System for general law firms whereas triConvey has been built solely for Conveyancers.

If you are an existing Smokeball user, triSearch will renew your contract at $0. Other than the cosmetic branding of the platform and $0 offering, there are no changes to the platform and you still have access to all the powerful features of your Practice Management System. This includes Billing & Trust Accounting at no extra cost.

Electronic Contracts of Sale are available in triConvey through the triSearch platform. By accessing the Search Integration, you can order your Title Search and follow the workflow where you will be prompted to order your eCOS. Similar to the triSearch website solution, you can import, edit and rearrange your Contract. It can be compiled in two clicks and compressed, ready for emailing to all parties.

Yes! In triConvey, multiple users can be working on the same matter at the same time, automatically saving the emails, documents and notes into the file.  

Yes, easily create and customise your workflows, so they work for you.  Workflows arrange your recurring to-do items into automated sequences of tasks, allowing you to stay organised no matter how much you have on your plate.

If you need assistance in creating them, please reach out to our support team who are happy to assist.

As triConvey is built for conveyancers, our pre-built matter types are; a Sale Matter and a Purchase matter.

Yes! triConvey users can assign tasks to other members of their teams. When creating a new task, pass along information to your colleagues or simply remind yourself of the important details you and your co-workers need to complete the task.​​

Yes, easily create and customise your workflows, so they work for you.  Workflows arrange your recurring to-do items into automated sequences of tasks, allowing you to stay organised no matter how much you have on your plate.

If you need assistance in creating them, please reach out to our support team who are happy to assist.

No! All user will receive an email every morning covering all the upcoming tasks and events due that day.

Firm Insight FAQs

Yes! Fixed-fee conveyancers can now see where time is being spent and the true cost of performing the work for each client.

Don’t overwork your staff on matters that simply are not paying off. Counsel your fixed-fee clients and manage their expectations based on real data from Firm Insights. Also, learn from past fixed-fee data to allocate staff to similar matters moving forward. Whether it’s staffing adjustments or actual adjustments to your fixed fees, Firm Insights help navigate this difficult territory.

Yes, easily create and customise dashboards so you can information that’s important to you, at a glance.

If you need assistance in creating them, please reach out to our support team who are happy to assist.

Yes, you can schedule reports to be emailed to you, or any user, at anytime, so you have real-time insights delivered to your inbox. 

These reports can be sent as a one-off or scheduled to be sent on an ongoing basis i.e. once a week, once a month etc. 

Forms & Precedent FAQs

Yes! triConveys integration with Microsoft Word and PDF, means that firm documents automatically fill in with matter information already saved in the platform.

Yes, as part of the onboarding we will set them up for you.

With triConveys legal document automation software capabilities, your current forms will look exactly the way you like them, only smarter. The triSearch team will make sure your forms are inbuilt into the software before you first login.

No! triConvey provides unlimited storage, meaning you can add as many as you would like.

Communicate FAQs

Yes! Communicate can be used to message internally to other staff or externally to other firms. They just need to have triConvey or Smokeball. 

Yes, as long as the conversation hasn’t been deleted. You can also search for conversations in the search bar. 

Yes! In Communicate you have the ability to edit, copy or delete messages. 

Cloud-Based FAQs

Yes! You can obtain important data whilst being offline. This feature is useful if you’re on the go, travelling or working regionally with bad internet connections.

Yes, the Live Data Synchronisation allows multiple users to work seamlessly on the same matter without any delay.

The minute a document is created with our automated document creation software, it’s saved in the cloud. With each edit, it is saved to the Cloud. 

Settlement Tool FAQs

No, data only has to be entered once in the settlement financials screen and all figures within triConvey will be updated accordingly.

A Settlement adjustment is a reconciliation of the conveyancing transaction based on the purchase price, deposit paid and relevant adjustments. Adjustments are made as at the date of settlement or the date of possession of the property if by agreement, the purchaser moves in before completion. The triConvey Settlement Adjustment Calculator will automatically calculate these adjustments as you enter them in, and apply them to your matter, saving you the time and hassle of separate settlement adjustment sheets.

No! This tool is included as standard in triConvey, for $0 when you conduct your searches through triSearch.

Billing & Trust Accounting FAQs

We take care of all that for you when you sign up. Our qualified trainers will integrate your systems upon installation and training so you can start using the powerful billing features right away. 

No, the powerful Billing & Trust Accounting features come standard with triConvey at no extra cost. 

As triConvey is built for conveyancers, our pre-built matter types are; a Sale Matter and a Purchase matter.

Support & Training FAQs

Monday – Friday, 8:30am – 5:30pm

Yes! Whether you’re a sole practitioner or a business with multiple employees, we will make your transition to our software smooth and seamless.

All enquiries through the platform are answered within 10 minutes.

Have a question?

If you didn’t find what you were looking for in our FAQs, click below to ask us anything.

Integrated Searching

Check out our all-in-one solution through triConvey $0 Conveyancing Software.

Integrated Searching

If you’re interested in integration between a Practice Management Software and your Searches, 
then check out triConvey, the all-in-one solution for Conveyancers.